How much is the shipping fee?
We are currently charging based on weight and final destination. In the future, shipping fees may vary from product to product. At times, there could also be discounts and special promos. Also, we will, on occasion offer items for FREE. Check for announcements on our homepage, or on our social media outlets.
Where do you ship?
Currently, we only cater to shipping within the US & Canada; however, we will keep you posted as we expand our international distribution capabilities. If you are located outside this area and are interested in placing a large order, please contact us directly and we will do our best to facilitate your request.
When will my order arrive?
There is no definite and fixed number of days for the arrival of the product, as it will depend on the availability of the product at the time your order is placed. Please pay attention to the shipping details provided when you place your order and contact us directly if you have any questions. We will actively engage with our distribution channels and aim to have all orders delivered in line with the times communicated at your time of purchase. If you have any questions, or concerns, please contact us anytime at: firstname.lastname@example.org
Can I cancel my order once it is placed?
As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be sure that you are 110% sure about purchasing the product before proceeding to checkout.
Do you have a return policy?
Please refer to the Terms & Condition page for our return policy and for other concerns.
Where can I contact you in case of concerns with the products?
You can reach us by sending us an e-mail on our contact page, or by sending us a message on any of our social media outlets.
If you have more questions that are not answered on this FAQ page, please let us know.